Privacy policy

1. Information we collect

1.1 Information you provide

• Account registration details (name, email address, organization)
• Profile information you choose to add
• Payment and billing information processed by our third-party payment provider
• Communications you send to us (support requests, feedback)
• Content you upload or create within the platform (fund data, documents, reports)

1.2 Information collected automatically

• Device and browser information (type, operating system, language preference)
• IP address and approximate geolocation
• Usage data (pages visited, features used, timestamps, click patterns)
• Cookies and similar tracking technologies (see section 6)

1.3 Information from third parties

• Social sign-in providers (Google, LinkedIn): we receive your name, email address, and profile picture when you choose to authenticate via a third-party provider
• Business partners and data vendors who supply market or fund data
• Public sources (company websites, public registries, press) for the organization profiles described in section 13

2. How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Create and manage your account
• Process transactions and send related information
• Respond to your requests, comments, or questions
• Send administrative messages, updates, and security alerts
• Analyze usage patterns to improve and personalize the Services
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations and enforce our terms

3. How we share your information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: trusted third parties who assist us in operating the Services (hosting, analytics, payment processing, email delivery)
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal requirements: when required by law, regulation, or legal process, or to protect the rights, property, or safety of NeoVC, our users, or others
• With your consent: when you explicitly authorize a disclosure

4. Data retention

We retain your personal information for as long as your account is active or as needed to provide the Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

5. Data security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS) and at rest, access controls, regular security assessments, and secure development practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and tracking technologies

We use cookies and similar technologies to maintain session state, remember your preferences, and understand how you interact with the Services. On the public website, analytics cookies are set only after you accept them in the consent bar; until then analytics runs without cookies. You can change your choice at any time from the "Cookie preferences" link in the footer or through your browser settings. Disabling cookies may limit your ability to use certain features.

7. Third-party links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any information.

8. Your rights and choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete the personal information we hold about you
• Object to or restrict certain processing activities
• Data portability: receive your data in a structured, machine-readable format
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@neovc.com. We will respond within the timeframe required by applicable law.

9. International data transfers

Your information may be transferred to and processed in countries other than the country in which you reside. We take steps to ensure that any international transfers comply with applicable data protection laws and that your information remains protected.

10. Children's privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Services after any changes constitutes acceptance of the updated policy.

12. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

NeoVC, Inc. Email: support@neovc.com

13. Organization profiles

The public website lists profiles of venture funds, startups, accelerators and investors generated from public sources (company websites, public registries and press). A profile contains the organization name, website, logo, description, location, founding year and public links, plus the names and public roles of its team where those are published by the organization itself. We do not publish personal contact details.

A representative of the organization can claim the profile after verifying an email on the organization domain, and then correct or remove its content. Anyone can request the removal of a profile from the profile page; we honor removal requests within five business days. Profiles created from a website by a visitor remain unverified and unlisted in search engines until claimed or reviewed.